Reservation

Overviews If a guest needs to cancel their reservation, you can easily do so using the cancel reservation feature in the Smart Order. How to cancel a reservation? 1. Login to the Smart Order and go to the Calendar or Reservation module. 2. Locate the reservation you want to cancel.

Overview For a channel reservation, if the reservation has been cancelled, the penalty will be recorded automatically. However, whether for a walk-in reservation or a channel reservation, both the deposit and penalty can be recorded manually. Steps on PC to Collect Deposit Step1: Select the reservation and go to the

Overviews Smart Order allows you to create your own reservations, saving money and empowering you to manage the guest relationship. This article covers how to create a reservation and which details you should enter. When do I need to create manual reservations? As your Smart Order is connected to OTAs

Overviews Checking in and checking out guests is an important part of the property management process. With the help of the Calendar and Reservation module in the Smart Order, you can easily manage the check-in and check-out process for your guests. Checking in guests 1. Login to the Smart Order

Overview To print the reservation details, you need to operate on the computer so that the PDF file matches your request. Steps on PC to Print: Step1: Click Print in the Details page. Step2: If the details meet your requirements in the Print page, click Confirm. Notes: The reservation Print

Overviews The calendar view provides an overview of all reservations for your rooms. You can easily visualize the occupancy and availability of your rooms within a specified time period. How to view reservations via the calendar? 1. Open the calendar view from the main menu. 2. Select the date you