Privacy Policy
You are welcome to use our services. The ownership and operation rights of various electronic services of this
software belong to Hong Kong Smart Order Technology Co.,Limited. (hereinafter referred to as "we"). We attach great
importance to protecting your personal information and privacy. You can learn about our collection, use, and storage
of users' personal information, as well as your related rights through the Privacy Policy. Please read carefully and
fully understand the relevant content:
1. In order to provide you with services, we will collect, use and store necessary information in accordance with
the Privacy Policy.
2. You can access, correct, delete your personal information, withdraw authorization and consent, cancel your
account, complain and report, and adjust other privacy settings.
3. We have adopted security measures that comply with industry standards to protect your personal information.
4. If you are a minor, please read this privacy policy carefully and use our services or provide us with personal
information with your guardian's authorization and consent.
Please read the full version of the "User Agreement" and "Privacy Policy" for detailed information.
If you agree to the "User Agreement" and "Privacy Policy", please click "Agree" to start using our products and
services. We will do our best to protect the security of your personal information.
"Privacy Policy"
introduction
We regard user information security and privacy protection as our "lifeline." We strictly abide by laws and
regulations and follow the following privacy protection principles to provide you with safer and more reliable
services:
1. Safe and reliable: We do our best to prevent the leakage, damage, and loss of your information through reasonable
and effective information security technology and management processes.
2. Independent choice: We provide you with convenient information management options so that you can make
appropriate choices and manage your personal information.
3. Protect communication secrets: We strictly abide by laws and regulations, protect your communication secrets, and
provide you with secure communication services.
4. Reasonable and necessary: In order to provide you and other users with better services, we only collect
necessary information.
5. Clear and transparent: We strive to use concise and easy-to-understand expressions to introduce the privacy
policy to you so that you can clearly understand our information processing methods.
6. Integrate privacy protection into product design: We integrate the concept of privacy protection into every
aspect of product or service development, integrating legal, product, design and other factors.
This Privacy Policy mainly explains to you:
· What information we collect;
·The purposes for which we collect the information;
· Your rights.
We hope that you will read the "Privacy Policy" (hereinafter referred to as "this Policy") carefully to learn
more about how we collect and use information, so that you can better understand our services and make appropriate
choices.
If you use our services, you agree to what we have stated in this policy. Unless otherwise agreed, the terms
used in this policy have the same meanings as those in the User Agreement.
If you have any questions, please contact us at suggestion@dingdandao.com.
1. Information we collect
We only collect information necessary to implement product functions based on the principles of legality,
legitimacy and necessity.
1.1 Information you actively provide when using our services
1.1.1 The information you filled in when registering your account.
For example, the nickname and mobile phone number you filled in when registering your account.
1.1.2 Information you upload when using the service.
For example, the avatar you upload and the photos you share when using our services.
1.1.3 Information you submit when booking a room through our services.
For example, when you fill in the guest's information when booking a room, it may include your or your
friend's or family member's name, phone number, ID number and other information.
Some of our services may require you to provide specific personal sensitive information to implement specific
functions. If you choose not to provide such information, you may not be able to use specific functions in the
service normally, but this will not affect your use of other functions in the service. If you proactively provide
your personal sensitive information, you agree to us processing your personal sensitive information in accordance
with the purposes and methods described in this policy.
1.2 Information we obtain when you use the service
1.2.1 Log information. When you use our services, we may automatically collect relevant information and store
it as service log information.
(1) Equipment information. For example, device model, operating system version, unique device identifier,
battery, signal strength and other information.
(2) Software information. For example, software version number, browser type. To ensure the security of the
operating environment or as needed to provide services, we collect information about the mobile applications and
other software you use.
(3) IP address.
(4) Service log information. For example, the information you search for and view when using our services,
service failure information, referral URLs and other information.
1.2.2 Location information. When you use location-related services, we may record the location information of
your device in order to provide you with relevant services.
(1) When you use the service, we may obtain your geographical location information through IP address, GPS,
browser, etc.;
(2) The information you or other users provide when using the service may contain your geographical location
information. For example, the account information you provide may contain your region information, and the photos
shared by you or others may contain geographical tag information. ;
2. How we use the collected information
We strictly abide by the provisions of laws and regulations and agreements with users, and use the collected
information for the following purposes. If we use your information beyond the following purposes, we will explain it
to you again and obtain your consent.
2.1 Providing services to you.
2.2 To meet your individual needs. For example, language settings, location settings, and personalized help
services.
2.3 Product development and service optimization. For example, when our system fails, we will record and
analyze the information generated when the system fails to optimize our services.
2.4 Security.
For example, we will use your information for identity verification, security prevention, anti-fraud
monitoring, archiving backup, customer security services, etc.
2.5 Management software. For example, perform software certification, software upgrades, etc.
2.6 Invite you to participate in surveys about our services.
In order to give you a better experience, improve our services, or for other purposes with your consent, we
may use the information collected through certain services for our other services, subject to compliance with
relevant laws and regulations. For example, the information you use when using one of our services will be used to
display personalized content or advertisements to you in another service, and for user research analysis and
statistics, etc.
To ensure the security of the Service and help us better understand how our Application is running, we may
record relevant information, such as how often you use the Application, failure information, overall usage,
performance data, and the origin of the Application. We do not combine the information we store in our analytics
software with the personally identifiable information you provide within the Application.
3. How we use cookies and related technologies
We or our third-party partners may collect your information by placing secure cookies and related
technologies in order to provide you with a more personalized user experience and services. We will strictly require
third-party partners to comply with the relevant provisions of this policy.
You can also manage cookies through your browser settings. However, please note that if you disable
cookies, you may not be able to enjoy the best service experience, and some services may not work properly.
4. Information you share
You can share your relevant information with your friends, family and other users through our services.
Please carefully consider disclosing your relevant personal sensitive information.
5. How do you manage your own information?
5.1 You can access, modify and delete the registration information and other personal information you
provided during the use of our services, or you can contact us according to the notice guidelines. The scope and
manner in which you can access, modify and delete your personal information will depend on the specific services you
use. For example, if you want to stop sharing your geolocation information when using geolocation-related services,
you can stop sharing by turning off the location function of your mobile phone, software and hardware service
providers, and communication service providers. It is recommended that you read the relevant guidelines carefully. .
5.2 We will collect and use your information only to implement the functions of our products or services as
described in this policy. If you find that we collect and use your personal information in violation of laws,
administrative regulations or the agreement between the two parties, you can ask us to delete it. If you find that
there are errors in your personal information that we collect and store, you can also ask us to correct it. Please
contact us via the contact information listed in this policy.
5.3 When you access, modify and delete relevant information, we may ask you to perform identity verification
to ensure the security of your account.
5.4 Please understand that due to technical limitations, legal or regulatory requirements, we may not be able
to meet all your requirements, and we will respond to your requests within a reasonable period of time.
6. Information we share
We comply with laws and regulations and impose strict restrictions on the sharing of information, such as:
6.1 With your prior consent, we may share your personal information with third parties;
6.2 Only for the purpose of external processing, we may communicate with third-party partners (third-party
service providers, contractors, agents, advertising partners, application developers, etc., for example, to send
emails or push notifications on our behalf) service providers, mapping service providers that provide location
services to us) (who may not be located in your jurisdiction) and allow them to use them in accordance with our
instructions, privacy policy and other relevant confidentiality and security measures. We process the above
information for the following purposes:
6.2.1 Provide you with our services;
6.2.2 To achieve the purposes described in the "How we use the collected information" section;
6.2.3 Perform our obligations and exercise our rights in the User Agreement or this Policy;
6.2.4 Understand, maintain and improve our services. If we share your information with the above-mentioned
third parties, we will use encryption, anonymization and other means to ensure the security of your information.
6.3 As our business continues to develop, when mergers, acquisitions, asset transfers and other transactions
result in the sharing of your personal information with third parties, we will inform you of the relevant situations
through push notifications, announcements, etc., in accordance with laws, regulations and no less Continue to
protect your personal information to the standards required by this policy or require new managers to continue to
protect your personal information.
6.4 We will use the collected information for big data analysis. For example, we use the information we
collect to form city heat maps or industry insights reports that do not contain any personal information. We may
disclose to the public and share with our partners statistically processed information that does not contain
identifying content to understand how users use our services or to let the public understand the overall usage
trends of our services.
6.5 We may disclose your personal information for the following purposes:
6.5.1 Comply with applicable laws, regulations and other relevant provisions;
6.5.2 Comply with court judgments, rulings or other legal procedures;
6.5.3 Comply with the requirements of relevant government agencies or other legally authorized organizations;
6.5.4 We have reason to believe that we need to comply with relevant laws and regulations;
6.5.5 Reasonable and necessary purposes to implement relevant user agreements or this policy, safeguard
social and public interests, and protect the personal and property safety or other legitimate rights and interests
of our customers, us or our affiliates, other users or employees.
7. Information we may send to you
7.1 Information push
When you use our services, we may send you emails, text messages, information or push notifications. You can
choose to cancel your subscription on your device by following our relevant tips.
7.2 Service-related announcements
We may issue service-related announcements to you when necessary (for example, when a service is suspended
due to system maintenance). You may not cancel these service-related announcements that are not advertising in
nature.
8. Location and period of storage of information
8.1 Where information is stored
We abide by laws and regulations and store users' personal information collected within the country.
8.2 Period for which information is stored
Generally speaking, we only retain your personal information for the minimum period necessary to fulfill the
purpose. However, under the following circumstances, we may change the storage time of personal information in order
to comply with legal requirements:
8.2.1 To comply with applicable laws, regulations and other relevant provisions;
8.2.2 To comply with court judgments, rulings or other legal procedures;
8.2.3 To comply with the requirements of relevant government agencies or legally authorized organizations;
8.2.4 We have reason to believe that we need to comply with relevant laws and regulations;
8.2.5 Reasonably necessary purposes to implement relevant user agreements or this policy, safeguard social
and public interests, and protect the personal and property safety or other legitimate rights and interests of our
customers, us or our affiliates, other users or employees.
When our products or services cease operations, we will notify you through push notifications, announcements,
etc., and delete or anonymize your personal information within a reasonable period.
9. Information security
We provide appropriate security safeguards for your information to prevent loss, improper use, unauthorized
access or disclosure.
9.1 We strictly abide by laws and regulations to protect users’ communication confidentiality.
9.2 We will use various security protection measures within a reasonable security level to ensure the
security of information. For example, we use encryption technology (such as TLS, SSL), anonymization and other means
to protect your personal information.
9.3 We establish special management systems, processes and organizations to ensure information security. For
example, we strictly limit who can access information, require them to comply with confidentiality obligations, and
conduct reviews.
9.4 If a security incident such as personal information leakage occurs, we will activate an emergency plan to
prevent the security incident from expanding, and inform you through push notifications, announcements, etc.
10. Advertising
We may use your relevant information to provide you with advertisements that are more relevant to you on
relevant websites, applications and other channels.
11. Protection of minors
We attach great importance to the protection of minors' personal information. According to relevant laws and
regulations, if you are a minor under the age of 18, you should obtain the consent of your parent or legal guardian
before using our services. If you are the guardian of a minor, if you have any questions about the personal
information of the minor under your guardianship, please contact us through the contact information in Section 13.
12. Scope of application
This policy applies to all our services. However, some services have their own specific privacy
guidelines/statements that describe more specifically how we process your information in that service. If there is
any inconsistency between this policy and the privacy guidelines/statement of a specific service, the specific
privacy guidelines/statement shall prevail.
Please note that this policy does not apply to services provided by other companies or individuals.