Reports & Analysis
Know your business status clearly and make better decisions. Export reports when you need.
Real-time overview of business performance
Keep a close track of ADR (average daily room rate), Occupancy, RevPAR (Revenue per available room) and more metrics for better business decisions. Whether it's on a daily, monthly or yearly basis, the line chart shows fluctuation over the selected time period. Export report details for each key metric as you need.
Gain insights into your business from multiple dimensions
Categorize the data and view your business from different dimensions such as room type, channel, time period and fees. Gain insights from the data to find out the popular booking channel check-in days or the most profitable room type.
Export detailed report
From reservation details, customer information, different channel revenue to occupancy and other business performances, you can export detailed reports covering all these aspects.
Business Performance Reports And Analysis FAQ
Smart Order provides three categories of reports: business reports (manager daily reports, ledger records, accrual-based operating reports), accommodation reports (room revenue summaries, charge records, occupancy logs), and financial reports (transaction summaries, collection reports, payment records). All reports are accessible from your dashboard and can be customized to match your property's needs.
Yes. All revenue analytics in Smart Order update in real time. The system continuously tracks bookings, cancellations, payments, and revenue across all channels, so you always have current data for decision-making — whether you're checking daily room charges, occupancy trends, or total income.
Yes. Smart Order tracks key hotel performance metrics including RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), and occupancy rate. These metrics update in real time and are displayed in visual dashboards, helping you benchmark performance, optimize pricing, and identify revenue opportunities.
Yes. All reports in Smart Order can be exported in multiple formats for sharing with your team, accountants, or stakeholders. Exportable summaries and visual dashboards make it easy to communicate performance data clearly.
For daily operations, the three most critical reports are: the Manager Daily Report (a snapshot of check-ins, check-outs, and revenue), the Room Status Report (current occupancy and availability), and the Transaction Summary (all payments received and pending). Smart Order generates these automatically so you can start each day with a clear operational picture.
Smart Order's analytics identify patterns in booking behavior, reveal peak revenue periods, and highlight underperforming room categories. By tracking these trends in real time, you can adjust pricing strategies, optimize promotions, and improve forecasting accuracy — moving from intuition-based to data-driven revenue management.