Mobile App
Take your worldwide business anytime to anywhere and enjoy seamless operation and unparalleled efficiency through mobile app.
Property management on the go
Download our mobile app to manage all your rooms in real time anytime anywhere. Any changes will be synchronized across devices immediately.
Keep instant communication with your guests in the app
Stay in close contact with your guests through instant messages in the app and respond efficiently. All messages from Airbnb and Booking.com are synchronized directly to the inbox.
Always know what's happening
Stay on top of your business via Home, Calendar, Message and Reservations in the app. Keep track of the key information by setting notifications for reservation and housekeeping messages whenever a reservation is added, modified, or canceled, or when the status of a housekeeping task changes.
Hotel PMS Mobile APP FAQ
A hotel management app is a mobile application that lets hoteliers manage daily operations — reservations, guest information, room status, payments, and performance data — from a smartphone or tablet. By connecting with your PMS, it keeps your team responsive and efficient without being tied to the front desk.
The mobile app is designed for on-the-go tasks — quick check-ins, guest messaging, housekeeping coordination, and reservation updates. The desktop PMS provides deeper access to reporting, configuration, and analytics. Together, they give your team full operational coverage wherever they are.
Yes. The app offers limited offline functionality — you can view current reservations, room status, and guest profiles without an internet connection. When you reconnect, all updates sync automatically with the central system.
Yes. You can assign custom roles to front desk staff, housekeeping, and property managers, with each role having access only to relevant features. All permissions set in the main PMS are fully enforced on the mobile app.
Yes. The app uses TLS/SSL encryption for all data transmissions, supports two-factor authentication, and enforces role-based access control. All user actions are logged for audit transparency, so you can manage your property securely from anywhere.
Yes. The Smart Order hotel management app is free to download on both iOS and Android. It's included with all Smart Order plans, including the free Essential plan — so you can start managing your property from your phone at no extra cost.