Hotel Management App Manage Your Property Anytime, Anywhere
Smart Order is a hotel management app designed to help you manage your property anytime, anywhere. As a mobile PMS connected to your main system, it allows you to handle reservations, room status, guest communication, and daily operations directly from your smartphone, without being tied to the front desk.
Property Management Mobile App for Hotels on iOS and Android
Manage your property in real time with a property management mobile app that keeps your operations synchronized across all devices. With Smart Order’s PMS mobile app, you can:
- View and manage room availability and reservations anytime
- Make updates on the go with changes reflected instantly across your system
- Keep your entire operation connected, whether you're on-site or remote
Stay Connected with Guests Through Real-Time In-App Messaging
Stay connected with your guests through real-time in-app messaging. With built-in messaging features, you can:
- Respond to guest inquiries instantly through the app
- Synchronize messages from platforms like Airbnb and Booking.com into one inbox
- Improve response time and guest satisfaction with real-time communication
All-in-One Hotel Management App to Monitor and Manage Operations in Real Time
Stay in control of your operations with a hotel management system app that gives you full visibility into your business. With real-time notifications and updates, you can:
- Track reservations, modifications, and cancellations as they happen
- Monitor housekeeping tasks and room status changes instantly
- Access key data from Home, Calendar, Messages, and Reservations in one place
- Assign and track housekeeping tasks with real-time status updates
This allows you to respond faster, reduce delays, and keep operations running smoothly.
Free Hotel Management App Download for Property Managers
Smart Order is available on both iOS and Android, giving hospitality teams a flexible mobile PMS that works on any device. Download Smart Order for free on iOS or Android — no credit card needed, no commitments.
Download Smart Order App
Hotel PMS Mobile APP FAQ
A hotel management app, also known as a mobile PMS, is a mobile application that allows hoteliers to manage daily operations—such as reservations, guest communication, room status, payments, and performance data—from a smartphone or tablet.
It works by synchronizing with your main PMS in real time, ensuring that all updates—bookings, availability, and guest information—are instantly reflected across devices. This allows your team to stay responsive, manage operations on the go, and run your property efficiently without being tied to the front desk.
The mobile app is designed for on-the-go tasks — quick check-ins, guest messaging, housekeeping coordination, and reservation updates. The desktop PMS provides deeper access to reporting, configuration, and analytics. Together, they give your team full operational coverage wherever they are.
Yes. The app offers limited offline functionality — you can view current reservations, room status, and guest profiles without an internet connection. When you reconnect, all updates sync automatically with the central system.
Yes. You can assign custom roles to front desk staff, housekeeping, and property managers, with each role having access only to relevant features. All permissions set in the main PMS are fully enforced on the mobile app.
Yes. The app uses TLS/SSL encryption for all data transmissions, supports two-factor authentication, and enforces role-based access control. All user actions are logged for audit transparency, so you can manage your property securely from anywhere.
Yes. The Smart Order hotel management app is free to download on both iOS and Android. It's included with all Smart Order plans, including the free Essential plan — so you can start managing your property from your phone at no extra cost.