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Smart Order

Smart Order

Transaction Dashboard

Overviews The Transaction Dashboard is a feature in the Wallet that allows users to view a summary of their transaction history. This can include details such as the date and time of the transaction, the amount, the type of transaction (e.g. charge or refund), and the current balance of

The rules of settlement

Overviews The Wallet in the hotel management system offers two types of accounts - the Clearing Account and the Funding Account. The Clearing Account is used to hold funds that have been paid by the guest through a credit card. The funds in the Clearing Account are frozen until the

Cancel a reservation

Overviews If a guest needs to cancel their reservation, you can easily do so using the cancel reservation feature in the Smart Order. How to cancel a reservation? 1. Login to the Smart Order and go to the Calendar or Reservation module. 2. Locate the reservation you want to cancel.

Create reservations via the Calendar

Overviews Smart Order allows you to create your own reservations, saving money and empowering you to manage the guest relationship. This article covers how to create a reservation and which details you should enter. When do I need to create manual reservations? As your Smart Order is connected to OTAs

View reservations via the Calendar

Overviews The calendar view provides an overview of all reservations for your rooms. You can easily visualize the occupancy and availability of your rooms within a specified time period. How to view reservations via the calendar? 1. Open the calendar view from the main menu. 2. Select the date you

How to check in and check out

Overviews Checking in and checking out guests is an important part of the property management process. With the help of the Calendar and Reservation module in the Smart Order, you can easily manage the check-in and check-out process for your guests. Checking in guests 1. Login to the Smart Order