Create and manage hotel policies
1. Click Booking Engine
2. Click the property drop-down menu to select Policies
3. The default settings are shown below. Click Edit to edit policies
Smart Order
Create and manage taxes & fees
1. Click on Booking Engine
2. Click the property drop-down menu to select Taxes and Fees
3. Click on Add
4. Name the tax/fee
5. Select the Category of your Tax/Fee
6. Enter the Amount
7. Click Confirm
Create and manage cancel policy
Access the Cancellation Policy Page
1. Click Booking Engine
2. Click the Rate Plan in the ARI drop down
3.Click Add New Rate Plan
4. The cancel policy will be displayed inside the rate plan list
Note:
* If the guest needs to cancel their reservation it will be up
Frequent Questions
Derived rate plan
Derived rates plans inherit their pricing and restrictions from their parent rate plan on OTA extranet, which means our platform does not send any inventory updates to OTA for these rates; the channel blocks the values being sent.
You need to change the price as set up
Channel multi-mapping
What is multi-mapping?
The channel manager’s room mapping functionality allows multiple channel rates to be mapped to, and managed by, a single channel manager room rate. This is known as multi-mapping and it provides flexible mapping options to help you simplify your setup.
When to use multi-mapping？
Multi-mapping is
Manage room allotment by channels
1. Click the specific Channel that you want to change room allotment
2. Click Configure to open a channel you would like to edit
3. Click Allotment Settings on the top
4. Click on the date you would like to change and edit the allotment of a room type
5.