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Smart Order

Smart Order

Airbnb Connection Guide

Step 1 - Set up room type and rate plan in the PMS Please follow the steps in Initial Set Up, to set up the Room Type and Rate Plan. Please make sure you are using the owner's account (not the co-host's account) when connecting. Step

Initial Set Up

Before you map the Smart Order channel manager to any channel, please make sure you have completed the instructions in this guide. Step 1 - Set up room type and rate plan in the PMS 1. Please set up room type before connecting to any channel. Click on Settings >

New Functions - Reservation Box & Scheduled Messages

Reservation Box Track and manage overbookings all in the box Overbookings are automatically placed in the reservation box, allowing manual adjustments. Boxed bookings do not assign rooms, occupy inventory, or generate revenue, but payments are still recorded. 💡Step 1 Go to Calendar. Step 2 Tap the "plus" icon

User invitation & permissions

User invitation In the Account module, users can add new users to their property account. Permissions The user's permissions will determine which features the user can access in the Smart Order. How to invite? 1. By clicking the "Add" button in account page, the page will

Smart Order Partners with Booking.com to Elevate Global Reach for Chinese Hospitality Providers

Smart Order Partners with Booking.com to Elevate Global Reach for Chinese Hospitality Providers

On November 27-29, 2024, Booking.com, the leading online travel agency (OTA), visited Smart Order HQ in Hangzhou to explore deeper collaboration opportunities. The two companies engaged in productive discussions around seamless integration with Booking.com, including the comprehensive technical assessment, analysis of user pain points, and the development of

New Functions - Inbox Translation, Quick Replies, Catering & Import Future Booking

Inbox Translation View inbox message translation in 100+ languages The translation helps you to communicate with guests who speak different languages from around the world. With more than 100 languages available, you can easily view both the original message and the translated text from the guest. 💡Step 1 Go to