Privacy Policy

Introduction

Welcome to Smart Order, a property management system.

The Smart Order is owned and operated by Smart Order, Inc., a Hong Kong corporation, and its subsidiaries (collectively, the “Company”, “Smart Order”, “we”, “us” and/or “our”).

We, at Smart Order, respect your privacy. This privacy policy (the “Policy”) outlines our privacy practices concerning the Service, including the ways your personal information and data are collected, stored, used, and shared.

Data Collection

We need to know your basic personal data to provide you with services in line with your overall service request. We will not collect any personal data from you we do not need to provide and oversee this service to you.

General information, including the customer's hotel name and address and your contact information. Information and correspondence our customers and users submit to us in connection with our Services or other requests related to our Services. Information we receive from our business partners in connection with our customers and users of our Services.

Data Use

We will only use your personal information to administer your account and to provide the products and services you have requested from us.

Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Data Retention

We retain personally identifiable information for as long as we deem necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above.

User Rights

As a “data subject,” you are entitled to request from us information about the personal data we hold about you and the purposes we are using it for. If we hold personal information about you, you can request access to your data, including requesting a copy of the data that we hold; rectification of your data that we hold about you if you find it to be incomplete or inaccurate; change of the way of processing, restriction or termination of processing of your data.

Changes to the Policy

Smart Order reserves the right to change the privacy policy at any time by posting the revised privacy policy on the website. The revised privacy policy will be effective immediately upon posting on the website. We recommend you check this Privacy Policy frequently to stay abreast of any changes.