Create A Reservation and Manually Edit the Reservation Details

Overview

As you have connected to OTA channels, all the reservations will be recorded automatically from the channels. However, you may still have some walk-in reservations or edit some information on them.

Create A New Reservation:

Way1: Go to the Calendar page and select Calendar View. Click the room and select Reserve.

Reserve

Once you finish filling in the Basic information and Accommodation, click Reserve.

Basic information and Accommodation

Way2: Click the Plus button in the bottom-right corner of the Calendar page. Select Reserve.

Plus button
Plus button-reserve

Once you finish filling in the Basic information and Accommodation, click Submit.

Submit

Create A New Combined Room Reservation:

Step1: Click the plus button in the bottom-right corner.

plus button

Step2: Click Combined Room. Fill in the Select Date and Select Combined Room in the Select Combined Room pop-up box. And then select Confirm.

Combined Room
select date and select combined room

Step3: After filling in the Basic Information, click Submit.

after filling in the Basic Information, click Submit

Note:

Only when there is a combined room type can you create a combined room reservation.

Edit the Reservation Details:

If you want to edit a reservation, you may go to the Calendar View on the Calendar page and modify it.

Step1: Go to the Calendar page and select Calendar View. Select the reservation.

Calendar View

Step2: Select the pen button/ Modify in the Details page. After finishing editing the basic info or accommodation details in the Modify pop-up box, click Save.

Modify in the Details page
save your basic info
save

Related Articles

Add Reminder in a Reservation

No matter for a newly created reservation or a reserved one, the reminders help to take notes of the customer's needs. Steps on PC: Step for a newly created reservation: When you are creating the new reservation, you select Add Reminder. Fill in the Reminder Time, Reminder Content.

Reservation Box

Overview You can move the reservation to the Reservation Box manually when you have no room for the reserved one. The OTA reservations may also automatically enter the Reservation Box when there is no room at the confirmation. As for the reservations in the Reservation Box, you need to assign

Settings of Sort, Group and Calendar View

Overview To manage the room assignment more flexibly, we support moving a room easily and setting up the rooms by group. To monitor the room status, we can operate it on Calendar View. Change the Order of A Room Type or Room: Step1: Go to the Settings page. Select Sort

Create and check in an hourly room reservation

Overview We don't connect an hourly room type with the OTA channels. Thus, you have to manually create an hourly room reservation. Create/ Check in An Hourly Room Reservation: Step1: Go to the Calendar page and select Calendar View. Select an available room from the hourly room type.

Check in/ check out/ settle a reservation

Overview If it is the check-in date, the Check-in icon will be shown on the reservation page. After the reservation has been checked in, the checkout icon will be shown. And only when the Balance Due has been paid off, the reservation can be settled. Check in a reservation Step1:

Restore A Canceled Reservation

Overview If you want to restore a canceled reservation, you can go to the Reservations page to search for it and then restore it. Search for a canceled reservation/room on PC : Go to the Reservation page and select Accommodation from the Reservation drop-down list. Select Canceled from the Reservation