Restore A Canceled Reservation

IreneZhou · Jun 25 2025

Overview

If you want to restore a canceled reservation, you can go to the Reservations page to search for it and then restore it.

Search for a canceled reservation/room on PC :

Go to the Reservation page and select Accommodation from the Reservation drop-down list. Select Canceled from the Reservation Status drop-down list.

Reservation—Accommodation—Canceled

Search for canceled reservation/ room on APP:

Go to the Home page on the APP and select Reservation. Select the filter icon and click Canceled in the Check-in Status. And then click Confirm.

select Reservation
Select the filter icon
click Canceled in the Check-in Status and then click Confirm.

Restore a canceled reservation/ room:

Step on PC:

Click the canceled reservation/ room and go to the Details page. Select Restore and OK in the pop-up box.

Select Restore
click OK

Step on APP:

Select the canceled reservation and click the button in the top-right corner. Select Restore.

Select the canceled reservation and click the button in the top-right corner
Select Restore
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