Payments

Overviews When a guest makes a payment, a transaction fee is charged. Additionally, when a property requests a payout from their Funding Account to their bank account, a payout fee is charged. The exact fees charged may vary depending on the country in which the property is located. Transaction Fee

Overviews The Wallet provides property users with a convenient way to initiate a payout request and payout funds from their funding account directly to their designated bank account. How to payout? 1. Click on the "Wallet" tab. 2. Click on the "Payout" button. 3. Enter the

Overviews Users can initiate a refund for reservations made through the Booking Engine How to refund? 1. Go to the "Reservation" tab in the Smart Order and select "Booking Engine" to access the list of reservations. 2. Find the reservation you want to refund by looking

Overviews The Wallet in the hotel management system offers two types of accounts - the Clearing Account and the Funding Account. The Clearing Account is used to hold funds that have been paid by the guest through a credit card. The funds in the Clearing Account are frozen until the

Overviews The Transaction Dashboard is a feature in the Wallet that allows users to view a summary of their transaction history. This can include details such as the date and time of the transaction, the amount, the type of transaction (e.g. charge or refund), and the current balance of