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New Functions - Inbox Translation, Quick Replies, Catering & Import Future Booking

Inbox Translation

View inbox message translation in 100+ languages

The translation helps you to communicate with guests who speak different languages from around the world. With more than 100 languages available, you can easily view both the original message and the translated text from the guest.

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Step 1
Go to Inbox.

Step 2
Go to Translator and Select default language.

Step 3
Messages from the guests will be automatically translated into the default language.
Smart Order PMS - Inbox Translation
Smart Order PMS - Inbox Translation

Quick Replies

Add variables to prepare reply templates

Adding variables makes Quick Reply templates more flexible, efficient, and specific. You can manage different templates for different guests flexibly. Prepare Quick Replies by adding specific variables such as check-in date, property phone, and more.

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Step 1
Go to Settings -> General -> Quick Replies.

Step 2
Utilize the variables such as property phone, property email and more to form your regularly used replies to guests.
Smart Order PMS - Quick Replies

Master Meal Management

Efficient meal prep, maximum satisfaction.

The catering system allows customizing and adding meals based on guests' preferences, with details shown on a daily dashboard for easy meal preparation.

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Step 1
Go to Calendar -> Calendar View -> Reservation Details -> Catering.

Step 2
Add the specific meals the guests want.
Smart Order PMS - Master Meal Management
Smart Order PMS - Master Meal Management

Import Future Booking

Import future bookings right after the channel connection

For Booking.com and Airbnb, after completing room type mapping, click "Import Future Bookings" to automatically import future reservations into your system.

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Step 1
Go to Channel -> List.

Step 2
Select Import future bookings for the channel you want to import to.
Smart Order PMS - Import Future Booking