Product Update

New Functions - Reservation Box & Scheduled Messages

Reservation Box

Track and manage overbookings all in the box

Overbookings are automatically placed in the reservation box, allowing manual adjustments. Boxed bookings do not assign rooms, occupy inventory, or generate revenue, but payments are still recorded.

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Step 1
Go to Calendar.

Step 2
Tap the "plus" icon in the right bottom corner.

Step 3
Select Reservation Box and check the overbookings.

Smart Order PMS - Reservation Box - Track and manage overbookings all in the box

Scheduled Messages

Automate guest communication based on customizable rules

Scheduled Messages automate guest communication with customizable templates for events like order confirmation and check-in notice. Tailor messages using different variables. You can also create new ones based on your needs.

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Step 1
Go to Settings -> General -> Scheduled Messages.

Step 2
Edit the existing message templates using different variables or create new ones based on your needs.

Smart Order - Scheduled Messages - Automate guest communication based on customizable rules

New Functions - Trip.com Messaging Integration

Trip.com Messaging Integration Communicate instantly with guests from Trip.com Once you connect to Trip.com, you can receive instant messages from guests or Trip.com customer service and respond effectively. Messages can be translated into your native language as well. 💡Step 1 Go to Inbox. Step 2 Check

New Functions - Inbox Translation, Quick Replies, Catering & Import Future Booking

Inbox Translation View inbox message translation in 100+ languages The translation helps you to communicate with guests who speak different languages from around the world. With more than 100 languages available, you can easily view both the original message and the translated text from the guest. 💡Step 1 Go to

Reservation Box

Track and manage overbookings all in the box

Scheduled Messages

Automate guest communication based on customizable rules

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