We’re excited to introduce the latest updates to Smart Order, designed to help hotels simplify payments, improve operational efficiency, and optimize daily workflows. This release focuses on three key areas: seamless online payments, expanded smart lock integrations, and smarter housekeeping automation.
1. Support for Stripe Payment Links
Smart Order now supports Stripe Payment Links, making it easier for hotels to collect payments securely and efficiently.
What This Means for Hotels
Hotels can now generate and send Stripe payment links directly to guests for:
- Room charges
- Deposits
- Additional services (e.g., airport transfer, late checkout, add-ons)
Guests can complete payments online using multiple supported payment methods. Once payment is completed, the results are automatically synced back into the system—reducing manual reconciliation and improving accuracy.
Key Benefits
- Simplified billing process – No need for manual payment collection or offline follow-ups
- Faster cash flow – Collect deposits and add-on fees before arrival
- Improved guest experience – Secure, convenient online payment
- Automatic synchronization – Payment status updates in real time within Smart Order
This enhancement helps hotels reduce operational friction while offering a smoother digital payment journey.
2. Smart Lock Integrations Expanded to 17 Brands
Smart Order now supports integrations with 17 major smart lock brands, giving hotels greater flexibility and compatibility with existing hardware.
Greater Compatibility, Greater Flexibility
With expanded integrations, hotels can:
- Connect their current smart lock hardware more easily
- Avoid unnecessary hardware replacement
- Access unified smart lock management features within the system
Unified Smart Lock Capabilities
Once connected, hotels can take advantage of:
- Automated passcode generation
- Passcode lifecycle management
- Remote access control
- Centralized lock management across rooms
By consolidating lock operations within Smart Order, hotels can streamline access management, reduce manual coordination, and improve operational efficiency.
3. Housekeeping Optimization: Custom Stayover Task Frequency
To support more efficient housekeeping operations, Smart Order now allows hotels to configure the task generation frequency for stayover cleaning.
Flexible Cleaning Rules
Hotels can define how often stayover rooms should be cleaned—for example:
- Daily
- Every two days
- Every three days
Based on the configured rules, the system will automatically generate the corresponding housekeeping tasks.
Operational Advantages
- Predictable workload planning
- More efficient staff allocation
- Reduced manual task creation
- Consistent cleaning standards
By automating stayover task scheduling, hotels can create a more structured and streamlined housekeeping workflow while maintaining service quality.
Designed for Simpler, Smarter Hotel Operations
Experience seamless payments, smart lock integrations, and automated housekeeping in one unified system. Join Smart Order and transform the way you manage your property.
