Getting Started
14 articles
Add or Remove Meals / Extra Items to Orders
After setting up items (refer to the article [Consumption Item Settings]), you can add the corresponding items to orders.
Path: Calendar > Calendar View >Select an Order > Add Item
Steps:
1. Open the order and click [Add item].
2. Confirm the following information, then click [Done]:
* A. Item
Dina · Jun 12 2026
Consumption Item Settings
Path: Settings > Room > Item > Add
Operation Steps:
1. Click [Settings]
2. Click [Room ]
3. Click [Item]
4. Click [Add ]
5. Fill in the information below, then click [Complete]
* A. Category
* B. Name (e.g., Cleaning Fee)
* C. Rate
Note: For instructions on how to add more extra
Dina · Jun 12 2026
Create and delete rate plans
Create a Rate Plan
1. Click Settings
2. Click the Rate Plan in the Rate drop down
3. Click Add New Rate Plan
4. Enter the rate plan name and connect to room types that you'd like to apply to and click Confirm
Edit/Delete a Rate Plan
Smart Order · Mar 18 2025
Create or delete room types
Room Types
A room type represents a type of accommodation available to your guests, which have unique occupancy and features, and whose descriptions and photos are promoted as similar. You can edit the room type information at any time or delete a particular room type if needed.
Notes:
Creating a
Smart Order · Mar 18 2025
Getting started with your Property
Create Property
1. Click on Property Name in the upper left corner of the page
2. Click Create a Property
3. Fill in the hotel information
Note: The following information cannot be modified after creation
• Property Type
• Country
• Currency
4. The new property has been created
Edit Property Info
1.
Smart Order · Mar 18 2025
Guest Self Check-in Full Process
After a guest completes a booking, the system automatically sends a Self Check-in notification (via email or chat message, depending on your settings). The message contains a link to the Self Check-in website, where guests can complete check-in registration, identity verification, and view check-in instructions before
Dina · Jul 27 2026