Getting Started

PriceLabs is a third-party dynamic pricing tool that helps you optimize your pricing strategy. Once connected with Smart Order PMS, it can automatically sync prices, minimum stay rules, and other settings to your connected OTAs (Airbnb, Booking.com, Trip.com, etc.). Note: PriceLabs integration is a third-party feature

There are two methods to manually create bookings for Non-Channel / Offline Orders. Method 1: Path: Calendar → Click on an right empty blocks→ Reserve→ Submit Steps: 1. Go to Calendar page. 2. Click on the empty blocks of the desired room and date. * To select multiple nights: Click and drag

Operation Path: Settings → Property→ Basic Information / Property Details → Edit 一. System Property Basic Information Follow these steps to update your store’s basic details: 1. Click Settings 2. Click Property 3. Click Basic Information 4. Click Edit 5. Update the information as needed, then click Save Key Fields: * A. Store

Before you map the Smart Order channel manager to any channel, please make sure you have completed the instructions in this guide. Step 1 - Set up room type and rate plan in the PMS 1. Please set up room type before connecting to any channel. Click on Settings > Room

Payment Collection (Refund) This function is used to record payments or refunds for room fees, extra charges, deposits, etc. Note: Orders that have not been fully paid will show a red mark in the top right corner. You can add payment or refund records to balance the order. Steps: 1.

What is a rack rate? The rack rate for a hotel room is the published rate for one night’s stay without any discounts or premiums included. Rack rates are the highest price that a hotel will charge for a room. Your room type price defaults to the price you