How to Manually Create a Reservation

There are two methods to manually create bookings for Non-Channel / Offline Orders.

Method 1:

Path: Calendar → Click on an right empty blocks→ Reserve→ Submit

Steps:

  1. Go to Calendar page.
  2. Click on the empty blocks of the desired room and date.
    • To select multiple nights: Click and drag left to right.
    • To select multiple rooms: Click and drag top to bottom, or click each room individually.
  3. Enter the guest’s name (other fields are optional).
  4. Set Check-in and check-out dates & times/Room type and room number/Number of guests/Room rate

A. You can add extra charges (e.g. cleaning fee, breakfast, etc.)

B. For multi-room bookings, click "+ Add Room "to add more rooms

C. You can set a system reminder (a popup will appear at the scheduled time)

  1. Click Submit Reservation.

Tip: If you are creating a same-day reservation, a "Direct Check-in" button will appear. You can click it to check the guest in immediately.

Method 2:

Path: Calendar → Bottom right "+" → Reserve→ Submit

Steps:

  1. Click Calendar.
  2. Click the "+" button at the bottom right corner.
  3. Click Reserve
  4. Enter the booking details (same as Method 1 for next step)

This method is more convenient when the booking date is far in the future, as you don’t need to scroll the calendar.

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