How to Connect PriceLabs

PriceLabs is a third-party dynamic pricing tool that helps you optimize your pricing strategy.

Once connected with Smart Order PMS, it can automatically sync prices, minimum stay rules, and other settings to your connected OTAs (Airbnb, Booking.com, Trip.com, etc.).

Note: PriceLabs integration is a third-party feature and is not included in the standard Professional plan. Please purchase the add-on if needed.

Step 1: Connect Smart Order in PriceLabs

Log into your PriceLabs account. https://hello.pricelabs.co/?ref=smartorder.ai

  1. On the dashboard, click Add/ Reconnect Listings.
  2. In the popup window:

Select PMS / Channel Manager.

Choose SmartOrder from the dropdown.

Check the box “Allow SmartOrder to add listings to your PriceLabs account”.

  1. Click Save.
Add/ Reconnect Listings

Step 2: Connect PriceLabs Account in Smart Order PMS

  1. Go to Settings.
  2. Click Third-Party Integrations.
  3. Click Pricing Tools.
  4. Click Configure.
  5. Enter your PriceLabs account information.
  6. Click Complete.
Connect PriceLabs Account in Smart Order PMS
Complete Connect PriceLabs Account in Smart Order PMS

Step 3: Select Listings to Sync in Smart Order

  1. Click Add.
  2. Select the room types and rate plans you want to manage with PriceLabs.
  3. Click Done.

Important Note: PriceLabs needs accurate property location data to generate smart pricing. Please make sure you have filled in the full address in Settings → Property Details.

Add room types and rate plans

Step 4: Review and Sync Prices in PriceLabs

  1. Return to PriceLabs and go to the listing.
  2. Click Review Prices and complete the initial setup according to PriceLabs’ Getting Started guide.
  3. Check and confirm your price settings.
  4. Enable Sync Prices for automatic synchronization, or click Sync Now for immediate update.
Enable Sync Prices

Step 5: Confirm Synchronization in Smart Order

  1. Go back to Smart Order.
  2. Click Sync to ensure the latest prices from PriceLabs are updated in PMS and pushed to your OTAs.
Confirm Synchronization in Smart Order

PriceLabs Supported Rules

PriceLabs supports the following rules (set them directly in PriceLabs),for detailed instructions, please refer to the PriceLabs Help Center.

  • Minimum / Maximum Length of Stay
  • CTA / CTD (Closed to Arrival / Closed to Departure)
  • Weekly / Monthly Discounts
  • Extra Guest Fees
  1. PriceLabs and Smart Order synchronize periodically (usually every 24 hours). The frequency is controlled by PriceLabs and cannot be adjusted in PMS. If prices are not syncing, please contact PriceLabs support or Smart Order.
  2. In addition to the base price, it is recommended to set minimum and maximum prices in PriceLabs.
  3. Currently, the following settings can be synced from PriceLabs to PMS: Rate, CTA, CTD, Min LOS, Max LOS.
  4. Synchronization is one-way. Manual price changes made in PMS will not be sent to PriceLabs. They may be overwritten by PriceLabs during the next sync.

Related Articles

Add or Remove Meals / Extra Items to Orders

After setting up items (refer to the article [Consumption Item Settings]), you can add the corresponding items to orders. Path: Calendar > Calendar View >Select an Order > Add Item Steps: 1. Open the order and click [Add item]. 2. Confirm the following information, then click [Done]: * A. Item

How to Update Store and Property Information

Operation Path: Settings → Property→ Basic Information / Property Details → Edit 一. System Property Basic Information Follow these steps to update your store’s basic details: 1. Click Settings 2. Click Property 3. Click Basic Information 4. Click Edit 5. Update the information as needed, then click Save Key Fields: * A. Store

TT LOCK Door Lock connection

Door lock connection is a third-party feature and is not included in the standard Professional Edition. Please purchase the add-on if you need this function. I. Pre-Setup for TT LOCK 1. Add Locks in the TT LOCK App First Please add your locks in the TT LOCK App backend before

Self Check-in Setup Guide

Before setting up Self Check-in, please complete the property information first. I. Prepare the Self Check-in Email(Scheduled Msg) The foundation of Self Check-in is the message guests will receive. You should configure this first. 1. Go to Settings → General Settings → Scheduled Msg → Find Self Check-in Confirmation Email (it has

Payment Collection(Refund)/ Settle

Payment Collection (Refund) This function is used to record payments or refunds for room fees, extra charges, deposits, etc. Note: Orders that have not been fully paid will show a red mark in the top right corner. You can add payment or refund records to balance the order. Steps: 1.

How to Manually Create a Reservation

There are two methods to manually create bookings for Non-Channel / Offline Orders. Method 1: Path: Calendar → Click on an right empty blocks→ Reserve→ Submit Steps: 1. Go to Calendar page. 2. Click on the empty blocks of the desired room and date. * To select multiple nights: Click and drag left