Create and manage cancel policy

Access the Cancellation Policy Page

1. Click Booking Engine
2. Click the Rate Plan in the ARI drop down

3.Click Add New Rate Plan

4. The cancel policy will be displayed inside the rate plan list

Note:

• If the guest needs to cancel their reservation it will be up to them to call you and you to provide the refund under the terms you have provided.
• You can update the status of the reservation in your control panel anytime a reservation has been canceled. That room will be opened to be sold online again.