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Getting Started

Create and delete rate plans
Create a Rate Plan 1. Click Settings 2. Click the Rate Plan in the Rate drop down 3. Click Add New Rate Plan 4. Enter the rate plan name and connect to room types that you'd like to apply to and click Confirm Edit/Delete a Rate Plan
Create or delete room types
Room Types A room type represents a type of accommodation available to your guests, which have unique occupancy and features, and whose descriptions and photos are promoted as similar. You can edit the room type information at any time or delete a particular room type if needed. Notes: Creating a
Getting started with your Property
Create Property 1. Click on Property Name in the upper left corner of the page 2. Click Create a Property 3. Fill in the hotel information Note: The following information cannot be modified after creation • Property Type • Country • Currency 4. The new property has been created Edit Property Info 1.
Initial Set Up
Before you map the Smart Order channel manager to any channel, please make sure you have completed the instructions in this guide.   Step 1 - Set up room type and rate plan in the PMS 1. Please set up room type before connecting to any channel. Click on Settings >
Manage room availability
What is a room closure? A room closure is a temporary block that you can put in a room for a certain range of dates so that it won't be available for booking during those days. For example you can create a room closure for reasons like out
Rack Rate
What is a rack rate? The rack rate for a hotel room is the published rate for one night’s stay without any discounts or premiums included. Rack rates are the highest price that a hotel will charge for a room. Your room type price defaults to the price you
User invitation and permissions
User invitation In the Account module, users can add new users to their property account. Permissions The user's permissions will determine which features the user can access in the Smart Order. 1. start 2. start2 How to invite? 1. By clicking the "Add" button in account