If you have activated a booking engine website (reservations channels: Booking engine, Chinese Site, Red), and the payment gateway is set to "Smart Order Payment," then all related reservations revenue will be temporarily collected by the system.You need to initiate a withdrawal request through the system wallet
Step 1. Check your cancellation policy
Step 2. Change the reservation status to Cancelled
1. Click Reservation and access Booking Engine and search for the reservation(s) that you wish to cancel
2. Click cancel reservation to switch the reservation status from Confirmed to Cancelled.
3. The guest will receive
1. Click on Booking Engine
2. Click the property drop-down menu to select Taxes and Fees
3. Click on Add
4. Name the tax/fee
5. Select the Category of your Tax/Fee
6. Enter the Amount
7. Click Confirm
Access the Cancellation Policy Page
1. Click Booking Engine
2. Click the Rate Plan in the ARI drop down
3.Click Add New Rate Plan
4. The cancel policy will be displayed inside the rate plan list
Note:
* If the guest needs to cancel their reservation it will be up
Create /Edit / Delete room types
1. Click the Room type in the Setting
2. Click New Room Type or click edit/delete next to the room type
Add room type details for Booking Engine
1. Click Details button
2. Enter the required information
3. Choose Amenities and Photos of the
What is Booking Engine？
Smart Order’s direct booking engine allows you to get secure direct online reservations. Your direct booking engine displays your rates and availability in real-time so that your guests can book by themselves, making it easy for you and them.
Set up Booking Engine
Step 1:
