Manage room availability

What is a room closure?

A room closure is a temporary block that you can put in a room for a certain range of dates so that it won't be available for booking during those days.

For example you can create a room closure for reasons like out of service, out of order, or block a room while waiting to add a reservation later. With the room closure, the system blocks a room type from being sold on the Booking Engine and connected channels. (Example: on the screenshot below Deluxe Classic Room will not be bookable on the Booking Engine or connected channels)

If you want a room to be fully closed for the entire calendar forever, then rather than a room closure you will need to fully delete the room.

Close Room

1. Click on the Calendar tab

2. Select a room, and click Close Room 

3. In the Room Closure Details pop-up window, choose a reason for closing

4. The selected room has been closed

Close rooms in bulk

1. Click on Bulk Close

2. Select the room/room type to be closed

3.Set start and end date for closeout period

4.Choose a reason for closing

5.Click OK to add the closure interval

Re-open a room closure

Reopening a room closure will increase the room availability of the room type in your inventory.

To edit or reopen a room closure:

1. Click on the Calendar tab
2. Click on the room closure bar (in grey) that you want to edit or reopen and select Open Room.
3. The closed room has been reopenned

Difference between room closure in PMS, close rooms in Booking Engine / channels

Engine/channels

1. Room Closure in PMS removes a physical room from availability, on all channels and your Smart Order booking engine. It allows you to reduce the room availability in your inventory.
2. Closing rooms in Booking Engine / channels allows you to stop a rate plan from being sold on your Booking Engine/channels only.