Setting
9 articles
Add Reservation Notification Email and Account Roles
Overview
The Frontdesk settings and Account settings should be operated on the computer. To receive the reservation notifications conveniently, you can add your email address in the Reservation Notification Email. To add the account list conveniently, you can add the account role first and assign the role to the account.
IreneZhou · Jun 25 2025
Add/Delete A Room Type and Change the Room Assignment
Overview
There must be various room types for every owner. And to add room types is the first step to manage the reservations. We need to learn to add/delete room types. If there are some changes in the room assignment, we can also make it.
Add A Room Type:
IreneZhou · Jun 25 2025
Change the Room Assignment for A Reservation
Overview
We can change the room assignment for a reserved or checked-in reservation.
Change the Room Assignment for A Reserved one:
Step1: Go to the Calendar page and find the reservation you want to change the room assignment for.
Step2: Click the reservation and go to the Details page. Select
IreneZhou · Jun 25 2025
Convert the Dirty Room to Clean Room
Overview
Once the reservation has been settled, the room will be made dirty. After the housekeeping task has been completed, you need to convert the dirty room to a clean room.
Steps in Calendar View to convert to a clean room:
Go to the Calendar View and move to the
IreneZhou · Jul 04 2025
Set Up An Hourly Room and Its Night Count
Overview
We support hourly room set-up if you need it. The hourly room night count can be set at your convenience. Let's set up the proper design to match your preference.
Set Up An Hourly Room:
Step1: Go to the Settings page. Select Hourly Room from the Room
IreneZhou · Jun 25 2025
Set up Calendar Display Settings
To satisfy your idea calendar view, you may set up the calendar display settings. You can set up the view by room type, room number, or group. You may view the daily calendar by Daily View settings. You may also change the color to display.
Steps to Set up the
IreneZhou · Jul 03 2025
Set Up Combined Rooms and the Rate Allocation
Overview
To satisfy a multi-room reservation for an entire villa or multiple rooms, we support combined room settings. Owners can distribute the combined rooms' value to the total.
Set Up Combined Rooms:
Step1: Go to the Settings page. Select Combined Room from the Room drop-down list. Click Add.
Step2:
IreneZhou · Jun 25 2025
Set Up the Default Check-in and Check-out Times
Overview
The Frontdesk settings can only be set up on the computer. If you want to set up the default check-in and check-out times, you must operate on the computer.
Step1
Go to the Settings page, and select Frontdesk under the Room.
Step2
Click Default Accommodation Rules in the top
IreneZhou · Jun 25 2025
User invitation & permissions
User invitation
In the Account module, users can add new users to their property account.
Permissions
The user's permissions will determine which features the user can access in the Smart Order.
How to invite?
1. By clicking the "Add" button in account page, the page will
Smart Order · Jan 13 2025